Highlights of Job
• Job Title :- Quality Executive
• Location :- Bangalore/ Bengaluru
• Qualification :- B Pharm, BHM, Nursing.
• Experience :- 0 - 3 Year's
• Salary :- 3 - 3.25 LPA
Job Details
Candidate education preferably Medical background or any other relevant course.
Use excel data analysis and knowledge of the patient experience to prioritize critical improvement initiative.
Monitors calls/transactions to gauge the health of the process and shares feedback with Candidates / Team Leaders
Root cause analysis of process deviations, action plan development, and resolution.
Handle & resolve escalated calls/issues and requests from internal and external sources
Use excel data analysis and knowledge of the patient experience to prioritize critical improvement initiative
Exceptional listening and analytical skills
NPS and C sat calls
Solid time management skills
Process insights documentations and Improvement Initiatives in the process
Contribute scorecard analysis and conclusions to weekly, monthly, and quarterly business review documents
Communicate with stakeholders on process quality issues
Ensure appropriate corrective/preventive actions are taken for process improvement
Create agent performance analytical report of the respective processes and update the same to the lead auditor to represent in Monthly review meeting
Candidate education preferably Medical background or any other relevant course
Share your CV @ 7003728482
How to Apply
1) Click below apply link
2) Link redirect into naukari.com
3) Check carefully job details
4) Apply
5) Fill all correct information
6) Submit.
Recruitments Starting
09 December 2022
